Fix Error Windows Cannot Connect to the Printer | Operation failed with error on Windows 11/10/8/7

When trying to add a network-shared printer, you receive the message “Windows cannot connect to the printer.”

The error would appear with a specific error code like 0x0000007e. The most common error codes are as follows:

  • 0x0000011b
  • 0x00000709
  • 0x00000002
  • 0x0000007c
  • 0x0000007e
  • 0x00000…
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In this tutorial, We will Fix the Error Windows Cannot Connect to the Printer on Windows 11/10/8/7

The definition is as follows :

  • PC 1 is the Printer server:
    • IP-Address: 192.168.1.188
    • Share Name: hr-prt
    • Full path : \\192.168.1.188\hr-prt
  • PC2 is Client connect Printer shared by PC1

Step 1 – Prerequisites

  • Make sure Printer shared on PC1
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  • Make sure PC2 can access Network Sharing on PC1
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  • Find and download the latest driver for your printer. ( In this toturial, I using printer HP LaserJet P2035 )

Step 2 – Fix Error

  • On the PC2, Access the printer manager ( Windows 11 22H1 or earlier, Windows 10, Windows 8, Windows 7 )

Control Panel\All Control Panel Items\Devices and Printers

and select Add a printer

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With Windows 11 22H2 or the latest :

Start -> Settings -> Bluetooth and devices -> Printers & scanners – Add device

and select Add manually

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  • In the window Find a printer by other options select Add a local printer or network printer with manual settings and click Next
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  • In the window Choose a printer port select Create a new port – Type of port : Local Port and click Next
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  • In the window Port Name input full-path of the shared printer on PC1 ( Exp : \\192.168.1.188\hr-prt ) and click OK
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  • In the windows Install the printer driver select Hard disk and browse to driver of  your printer and click Next
  • In the window Which version of the driver do you want to use ? select Replace the current driver and click Next
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  • In the window Type a printer name set name for Printer and click Next
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  • In the window Printer Sharing select Do not share this printer and click Next
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  • Finally select Finish
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Done !!!

Thank you for reading !!!

Video

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